cd drive will only work after I open file manager or device manager and click on drive on new envy

[blknblu44]

CD/DVD drive will only work after I open file manager or device manager and click on drive on my brand new 17 inch Envy laptop. No error messages. It just doesn't do anything after loading a disc. If I load a disk then click on file manager or device manger then click on the drive, it starts playing. 

[KrazyToad]

@blknblu44

Welcome to HP Community

I have gone through your Post and would like to help

Please Enable the AutoPlay setting to automatically start discs when loaded.

1. In Windows, search for and open Control Panel.

2. Click Hardware and Sound, and then click AutoPlay.

3. Select the Use AutoPlay for all media and devices setting.

   

4. Next to each DVD, Blu-ray, and CD type, click the drop-down menu, select Ask me every time, and then click Save.

   

5. Test a disc in the drive.

You can refer to this Link: https://support.hp.com/in-en/document/c03280768

Keep me posted

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