elitebook 1030 x360 no audio device

[torohia]

After re-installing a fresh copy of windows 10 there is an issue with the audio and other entries in the device manager. 

downloaded all drivers for the notebook (40 different drivers)

etc., did not capture image of all but from BIOS T93 through Realtek and SSD Firmware have tried to update all entries yet Device Manager status is far from satisfactory and cannot enable / update sound.

Any helpful / positive advice / solutions are welcome 

MANY THANKS 

[Paul_Tikkanen]

What is the full model number or product number of your notebook?

There are many different generations of the EliteBook x360 1030.

[torohia]

HP EliteBook x360 1030 G8 Notebook PC 3F9V9PA

[Jos1_]

Hello Torohia, I leave you two links to download two tools and have your computer checked for errors and missing drivers.

Bios:

https://ftp.hp.com/pub/softpaq/sp152501-153000/sp152813.exe

HP Support Assistant

https://ftp.hp.com/pub/softpaq/sp151501-152000/sp151723.exe

HP PC Hardware Diagnostics

https://ftp.hp.com/pub/softpaq/sp153001-153500/sp153451.exe

greetings

[Paul_Tikkanen · Accepted solution]

Hi, @torohia 

Did you use the HP cloud recovery client to reinstall Windows?

If not, I recommend you do that and read the instructions at the link below paying particular attention for how to automatically install the drivers.

HP Business PCs - Using the HP Cloud Recovery Client in Windows 11 and Windows 10 | HP® Support

Here's the link to the software to create the bootable USB recovery drive with:

HP EliteBook x360 1030 G8 Notebook PC Software and Driver Details

[torohia]

I will look at your post in detail and get back to you, many thanks for the assistance.

[torohia]

Hi Paul,

I really do appreciate your assistance and am going to follow your info through and will let you know the results.

So many thanks

[Paul_Tikkanen]

You're very welcome.

[torohia]

Paul,

I hope you will get to read this reply/response.

I want to thank you for your assistance and the SOLUTION, as this effectively permitted me not only to resolve the issue, but also gave me an insight into how to get the 'ultimate' fix when tinkling does not work out.

My sincere thanks and congratulations on the support you helped to provide, I can say "You Are The Best". 

[Paul_Tikkanen]

Anytime.

Glad to have been of assistance.

Cheers,

Paul