• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎05-29-2021 02:49 AM

HP Recommended
Product: Pavilion X360
Operating System: Microsoft Windows 10 (64-bit)

Product _ Hp Pavilion X360 2020 Model

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-29-2021 03:14 AM

HP Recommended

Hi,

Try reinstalling the audio driver and see if it helps

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-pavilion-14m-dw0000-x360-convertible-l...

 

take care,

David

View solution in original post

Was this reply helpful? Yes No
7 REPLIES 7

‎05-29-2021 02:54 AM

HP Recommended

Hi,

Can you provide the exact model or product number of the machine

HP Notebook PCs - How Do I Find My Product Name or Number? | HP® Customer Support

 

Let us know,

David

Was this reply helpful? Yes No

‎05-29-2021 03:10 AM

HP Recommended

HEY DAVID ,

MODEL NAME - HP Pavilion x360 Laptop- 14m-dw0023dx

Product Number - 9GFO9UA#ABA

Was this reply helpful? Yes No

‎05-29-2021 03:14 AM

HP Recommended

Hi,

Try reinstalling the audio driver and see if it helps

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-pavilion-14m-dw0000-x360-convertible-l...

 

take care,

David

Was this reply helpful? Yes No

‎05-29-2021 03:19 AM

HP Recommended

Hey David ,

 Audio is Absolutely fine but i need the B&O audio control app

 

Was this reply helpful? Yes No

‎05-29-2021 03:23 AM

HP Recommended

it should be included with the realtek audio driver for your notebook. Have you tried reinstalling it?

Was this reply helpful? Yes No

‎05-29-2021 03:41 AM

HP Recommended

Thanks David 

 

***KUDOS***

 

Was this reply helpful? Yes No

‎05-29-2021 03:46 AM

HP Recommended

You're welcome.

 

Take care,

David

 

https://www.youtube.com/watch?v=O3sXlRZxPRY

The Living System | A Short Film by Seven Z Ambassadors | Z by HP
The Living System | A Short Film by Seven Z Ambassadors | Z by HP
youtube.com/watch?v=O3sXlRZxPRY
In a breakthrough collaboration that crosses continents, Z by HP brought seven artists together to do something they've never done before and push the boundaries of their craft. They created The Living System, a short film exploring energy, creation and adaptive environments. Learn more: ...
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.