microphone array volumn control not working

[snrich46]

Pn my HP Envy the volumn will not work for my Microphone array input sound.

[Max3Aj]

@snrich46, Hello and welcome to the HP Support Community!

Thanks for posting your question. I'm here to help you get things back on track.

I understand you're having trouble with the microphone array volume control not working on your HP Envy. Let's walk through a few steps to help resolve this issue:

Check Microphone Privacy Settings

Sometimes, Windows privacy settings can block apps from accessing your microphone.

• Go to Settings > Privacy > Microphone
• Click Change and ensure microphone access is turned ON
• Also, make sure “Allow apps to access your microphone” is enabled

Adjust Microphone Volume

• Right-click the sound icon in the taskbar and select Sounds
• Go to the Recording tab
• Select Microphone Array, then click Properties
• Under the Levels tab, ensure the volume is turned up and not muted

Run the Audio Troubleshooter

• Open Control Panel > Troubleshooting > Hardware and Sound
• Click Troubleshoot audio recording
• Follow the on-screen instructions

Update or Reinstall Audio Drivers

• Open Device Manager
• Expand Sound, video and game controllers
• Right-click your audio device (e.g., Realtek or Intel Smart Sound) and choose Update driver
• If updating doesn’t help, try Uninstall device, then restart your PC to reinstall it automatically

HP PCs - Microphone troubleshooting (Windows 10) | HP® Support
 

I hope the information shared has been useful and resolves your concern.

Wishing you a smooth and hassle-free experience ahead!

If this solution helped, please click “Accepted Solution” so others can benefit too. Don’t forget to hit the “Yes” button if you found this helpful!

Warm regards,

Max3Aj

HP Support