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stephfr
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microphone does not work with zoom

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HP spectre

I have a HP spectre folio. People can't hear me on zoom or go to meeting conference. Video works and I can hear them.

 

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seanokonsky
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Han_L and I have the same issue with our spectre laptop and we have been discussing the issue on this post. https://h30434.www3.hp.com/t5/Notebook-Audio/Microphone-array-won-t-work-with-apps-or-internet/m-p/7... . we have not yet found a solution but if you do let us know.

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Echo_Lake
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@stephfr

Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • Did you make any changes to the settings of your PC prior to the issue?
  • When was the last time it worked fine?
  • Have you tried Skype app?

While you respond to that, let's try these steps: 
Click here: https://support.zoom.us/hc/en-us/articles/204484835-My-Audio-is-Not-Working-on-iOS-or-Android to Test computer or device audio by Zoom.
 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

 

ECHO_LAKE
I am an HP Employee

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martytoyen
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I am using a hp spectre computer with windows, your reply to the problem only addressed IOS and andriod. What about a windows 10 issue. Any solution?

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