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Tutor
Posts: 6
Member Since: ‎05-05-2012
Message 1 of 20 (23,940 Views)
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my computer has no sound at all

my computer has no sound at all,  HP Pavilion DV2. Volume is turned all the way up. Wierd..

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Re: my computer has no sound at all

Thanks for all of your help Enrico. The sound is working as of this morning. I powered the computer down last night and now the sound is magically working. I have no idea what happened. But yes, I did try all of the stuff you had mentioned. It had done this one time before and I never figured it out. I will save your notes for futture reference in case it does it again. Have a nice weekend. Thank you again!

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Provost
Posts: 44,279
Member Since: ‎01-07-2009
Message 2 of 20 (23,937 Views)

Re: my computer has no sound at all

[ Edited ]

Have you right clicked on the speaker icon(sound) in the systray and selected volume control options to see which device are set to play sound? 

The image is Windows 7.sound22.png

 

Right-click the same icon and select open volume mixer to verify that nothing is muted as in the following image.

sound23.png

 

Click on the speaker icons to unmute the devices.

 

Have you tried the   Microsoft Fixit for troubleshooting sound issues?

 

If you find that my posts help you, you can say thanks by clicking on the Thumbs up + in the purple box next to the Reply button .

If your problem is solved or your question answered by a particular post, please click the Accepted Solution button in that post.

I am not an HP Employee, I am a volunteer posting here on my own time
Tutor
Posts: 6
Member Since: ‎05-05-2012
Message 3 of 20 (23,932 Views)

Re: my computer has no sound at all

Thanks Enrico. I've tried all of that, no luck. I installed a new HP printer today and now I have no sound. I tried everything you mentioned and no luck. I tried Microsoft Fixit and Fixit is saying that no problems are found. It is almost like the sound is muted, but it is not.

Provost
Posts: 44,279
Member Since: ‎01-07-2009
Message 4 of 20 (23,931 Views)

Re: my computer has no sound at all

How about posting screenshots of:

Device Manager (as in the image) and the two images as I posted earlier but from your notebook.

devman.png

 

Have you checked to ensure that the sound is turned on? Is there an led on the keyboard lit that shows sound off? My loaner dv7-4180ea will have an amber led lit instead of white when the sound has been disabled.

Is the volume turned completely down?

Right-click the speaker icon on the desktop and look for the green checkmark next to the speaker image.

soundtest.png

 

If you find that my posts help you, you can say thanks by clicking on the Thumbs up + in the purple box next to the Reply button .

If your problem is solved or your question answered by a particular post, please click the Accepted Solution button in that post.

I am not an HP Employee, I am a volunteer posting here on my own time
Tutor
Posts: 6
Member Since: ‎05-05-2012
Message 5 of 20 (23,921 Views)

Re: my computer has no sound at all

Thanks for all of your help Enrico. The sound is working as of this morning. I powered the computer down last night and now the sound is magically working. I have no idea what happened. But yes, I did try all of the stuff you had mentioned. It had done this one time before and I never figured it out. I will save your notes for futture reference in case it does it again. Have a nice weekend. Thank you again!

Provost
Posts: 44,279
Member Since: ‎01-07-2009
Message 6 of 20 (23,915 Views)

Re: my computer has no sound at all

I am happy to have helped in whatever way that I did. Sometimes a restart is just the ticket. :)

If you find that my posts help you, you can say thanks by clicking on the Thumbs up + in the purple box next to the Reply button .

If your problem is solved or your question answered by a particular post, please click the Accepted Solution button in that post.

I am not an HP Employee, I am a volunteer posting here on my own time
Student
Posts: 1
Member Since: ‎10-04-2012
Message 7 of 20 (23,676 Views)

Re: my computer has no sound at all

why my computer no sound at all?can u help me for about that....

Student
Posts: 1
Member Since: ‎09-04-2013
Message 8 of 20 (22,929 Views)

my computer has no sound at all

i have a HP all in one 600-1120....i got it off a guy on craigslist and he was selling it cuz the sound went off..so when i got it i was messing with it to see if i can fix it i tryed everything and nothing.....the headphones are not working along with the speckers....i looked up alot of sites and nothing...can u help me out

Tutor
Posts: 6
Member Since: ‎05-05-2012
Message 9 of 20 (22,873 Views)

Re: my computer has no sound at all

I posted in this thread about a year to year and a half ago. I tried everything to get my sound to work on my HP laptop including posting in this thread, contacting HP and talking to all my super smart computer friends. No luck. One thing I did notice was the sound worked through head phones. So, just by luck, I noticed that when I was unplugging the head phones from the jack, I started to get a little crackle of sound. I played with the jack for a moment by wiggling the headphones plug around in the jack and all of a sudden I had sound. I have not had a problem since. It must have been some kind of short or something in the jack.

 

I hope this helps anybody that is having similar problems with no sound on their HP laptop.

Top Student
Posts: 6
Member Since: ‎12-20-2013
Message 10 of 20 (21,878 Views)

Re: my computer has no sound at all

turned everything up  no sound

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