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‎02-04-2016 07:49 PM - edited ‎02-04-2016 07:52 PM

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OK ~ So I uninstalled the IDT driver and then rebooted. This resolved the headset mic "CURRENTLY UNAVAILABLE" status and returned it to normal operational functions; but now the IDT stereo mix (under recording tab) has changed to "CURRENTLY UNAVAILABLE" ?

 

There is still lots of echo/reverb?

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‎02-05-2016 03:56 PM

HP Recommended

OK ~ got rid of the echo/reverb by disabling the "listen to this device" option.

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‎02-05-2016 03:57 PM

HP Recommended

the IDT stereo mix (under recording tab) has changed to "CURRENTLY UNAVAILABLE" ?

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‎01-26-2017 01:50 PM

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I have an HP Pavilion Windows 10 laptop. Last night, the internal microphone (the only mic I have) stopped working. I have checked all the drivers and tried rebooting, power cycling, and setting all three of the Recording devices (all came with the system when I bought it a year ago) to default without success. I cannot be heard on Skype or battle.net. 

 

I ran the trouble shooter and it reports that the Mic in at front panel (black) is not plugged in; until running trouble shooter that device was enabled and green. That had been both the default device and the only mic I knew of. I didn't unplug it. How do I fix it? FWIW, the computer is under extended warranty from Costco. 

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‎01-27-2017 08:47 AM

HP Recommended

Greetings @RFAronson,

 

Thanks for the post. 

 

I understand that you are facing an issue with the microphone on your computer. Happy to help. 

Kudos to you for doing a lot of troubleshooting steps on your own.

May I know the model number of your computer?

Have you reinstalled the driver from our website?

 

Recommend you to uninstall the microphone driver.

Restart the computer.

Install the driver from our website and check. 

If the issue persists,  please perform a push button reset on your computer without loss of data and check. 

If the issue persists, it is most likely to be a hardware issue, contact our phone support for the service options. 

 

Let me know if this helped. 

 

If the information I've provided was helpful,

Please give us some reinforcement by clicking the "Accepted Solution" and "Kudos" buttons,

That’ll help us and others see that we’ve got the answers!

Good Luck.

Chimney_83
I am an HP Employee

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