no stereo mix Realtek

[Cristiano25]

Third party applications, such as VBA Cable? 

[praveenbv]

@Cristiano25, Please check with the drivers link 

Realtek High-Definition (HD) Audio Driver

[Cristiano25]

I tried all the suggestions on the net but the message "the driver installed is the updated one" always appears, however, without stereo mixing!

[Cristiano25]

The driver in not supported on this OS version (10.0.19042).

[praveenbv]

@Cristiano25,

Don’t worry, I assure you I will try my best to get this sorted.

I recommend you follow the below steps and check if it helps.

1. Turn off your HP laptop.
2. Disconnect all external devices (printers, USB drives, etc.) from your computer.
3. Remove all recently added internal hardware.
4. Press the Power button to switch your HP laptop on.
5. Once your unit starts booting, immediately press the F11 key. Repeatedly press it until you see the Choose an Option screen.
6. Select Troubleshoot.
7. Choose Reset this PC.
8. You can either opt to keep your files or to remove everything.
9. Select Keep My Files when you want to retain your data. Once you click Reset, your operating system will be reinstalled. The process may take a while.
10. Choose Remove Everything when you want to remove all your personal files.
11. You can opt to remove everything solely on the drive where your operating system is installed. On the other hand, you can click All Drives when you do not want to retain any data.
12. You can also fully clean the drive you selected or just remove your files.
13. Click Reset.

Hope this helps! Keep me posted. 

[Cristiano25]

Is stereo mix supported in my laptop yes or no? Why don't you update Realtek audio drivers? I don't want to reset everything because the laptop works fine; there is only this drawback.

 I installed the latest version of Audacity and recorded the sound coming from YouTube. I cannot get my students to listen to the audio present in a video uploaded to my laptop. There will also be a solution!

[praveenbv]

@Cristiano25,

I suggest you contact HP Smart Friend if you are facing issues with 3rd party Apps

Link: https://www8.hp.com/us/en/services/consumer/smartfriend-overview.html

[praveenbv]

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