cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting https://www.hpmuseum.org/ . Or if you need technical support for your calculator visit: HP Calculators. .
InRe21
New member
3 1 0 0
Message 1 of 2
392
Flag Post

notebook sound decreases a few seconds

HP Recommended
HP ENVY x360
Microsoft Windows 10 (64-bit)

There was a solution for "laptop sound decreases a few seconds after the video is turned on" - it was remove the Realtek driver and a link to the new one is given + remove the video driver (?) and a link to the new one. HP employee's response. I can't find it, help, please!!
I have HP ENVY x360 / Windows 10 (64=bit).
I think it's the fault of the drivers. It worked well for 2 years, but one day the sound began to decrease by itself when it wanted to.
P.s. Deleting and reinstalling the audio driver helped, but (it seems) only until the next update for Windows 10. 😞

1 REPLY 1
InRe21
Author
New member
3 1 0 0
Message 2 of 2
Flag Post
HP Recommended

Wes_notebooks, it was your's answer about Pavilion 15-Cw1000 Series (https://h30434.www3.hp.com/t5/Notebook-Audio/Speaker-volume-goes-down-unexpectedly-after-update-from...

While playing music, playing video, or while in meetings, the volume of the internal speaker is lowered without any user interaction.

Could you explain about the same problem with HP ENVY x360 / Windows 10 (64=bit), please. I have no AMD Grafic, but I have Realtek High Definition Audio.

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation