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HP Recommended
HP 250 G4 notebook
Microsoft Windows 10 (64-bit)

1 When I insert a cd in the cd player the cd content list does not correspond with the actual cd content

 

2 Playback sound is very rough

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Yes Clearly a Windows media problem rather than HP

View solution in original post

2 REPLIES 2
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Hi@franceig,

 

Welcome to HP Support Forums. Best platform for all sorts of solutions, tips and tweaks to your questions/issues.

 

To have the best experience on HP forum, visit our HP Forums Guide to know more.

 

Optical drive not working. Is that right?

 

I would like to definitely help you.

 

The product you have is a commercial product to which I recommend you reach out to commercial support team for better solutions using the link below.

 

http://hp.care/2doZ7BJ

 

Let me know how it goes.

 

Resolv_S

 

Glad to help you. I work for HP

Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click the Kudos Thumbs Up" to say “Thanks” for helping!

Resolv_S
I work on behalf of HP

If you found this post helpful, you can let others know by clicking the Accept as Solution button. You can also show your appreciation, with a kudos, by clicking the Thumbs up" button!

HP Recommended

Yes Clearly a Windows media problem rather than HP

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