• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended

HI,

I using pvilion 5 1250 ej, NVIDIA 9600m

i have win 8 x64.

When I'm connecting the computer with HD cable to the TV. I get a picture without sound.
The Device Manager registers the following error:

 

Driver Management has concluded the process to add Service HdAudAddService for Device Instance ID HDAUDIO\FUNC_01&VEN_10DE&DEV_0006&SUBSYS_10DE0101&REV_1000\4&23E1C9DB&0&0201 with the following status: 0.

 

How can I fix it?

 

tnx

Avi

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello avi23582,

 

I understand that the sound is not working.

 

Go to device manager and uninstall the driver.

Restart the computer.

 

After the computer is restarted, go to your app screen and search sound.

Click sound.
Right click select show disabled devices.

Set HDMI as default.

 

Let me know how everything goes.

 

 

View solution in original post

5 REPLIES 5
HP Recommended

Hello avi23582,

 

I understand that the sound is not working.

 

Go to device manager and uninstall the driver.

Restart the computer.

 

After the computer is restarted, go to your app screen and search sound.

Click sound.
Right click select show disabled devices.

Set HDMI as default.

 

Let me know how everything goes.

 

 

HP Recommended

Hi

I made the steps as you request, yet the problem remains.

I've got two problems:

 

Driver Management concluded the process to install driver hdaudio.inf_amd64_5b0eb832dc5083c5\hdaudio.inf for Device Instance ID HDAUDIO\FUNC_01&VEN_111D&DEV_76B2&SUBSYS_103C3621&REV_1003\4&23E1C9DB&0&0001 with the following status: 0x0.

 

Driver Management has concluded the process to add Service HdAudAddService for Device Instance ID HDAUDIO\FUNC_01&VEN_111D&DEV_76B2&SUBSYS_103C3621&REV_1003\4&23E1C9DB&0&0001 with the following status: 0.

 

 

When the computer is not connected via cable HD, sound works fine.
When I connect via cable HD I get a picture, no sound. sound device, does not recognize the connection. It also does not let me select it.

I have installed GeForce 320.18 Driver

 

You have another solution?

 

HP Recommended

Hi

Thanks for everything, I found the solution to the problem.
In setting the video card, there sound setting. It was blocked.
Thanks again
Avi

HP Recommended

avi23582,

 

You’re welcome.

 

I glad to hear that you were able to get it fixed.

HP Recommended

hi

i also have the same problem what did you do in the video card settings?

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.