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- HP Community
- Notebooks
- Notebook Audio
- Re: sound issue

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01-29-2019 10:51 AM
i am having the low sound issue,i cant listen the audio completely
Solved! Go to Solution.
Accepted Solutions
01-29-2019 11:42 AM
Please do a clean install Audio softeware/driver, this should help.
(a) Download the following driver and save on your computer,
https://ftp.hp.com/pub/softpaq/sp93001-93500/sp93151.exe
(b) Go to Device Manager, Sound to uninstall sound driver and reboot,
(c) Right click downloaded file and select Run as administrator,
(d) Reboot again.
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
01-29-2019 11:42 AM
Please do a clean install Audio softeware/driver, this should help.
(a) Download the following driver and save on your computer,
https://ftp.hp.com/pub/softpaq/sp93001-93500/sp93151.exe
(b) Go to Device Manager, Sound to uninstall sound driver and reboot,
(c) Right click downloaded file and select Run as administrator,
(d) Reboot again.
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.