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‎12-18-2021 09:34 AM

HP Recommended
Product: Envy x360
Operating System: Microsoft Windows 11

Am I expecting too much from my stock sound system. The volume is very noticeably less than my Samsung cell phone.  i have contacted both Microsoft and HP support and  think it should be better

Category:
3 REPLIES 3

‎12-21-2021 09:12 AM

HP Recommended

@bigjohnhenry53

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, to provide an accurate resolution, I need a few more details:

  • Is everything working fine, or would you require any further assistance with the speakers? 

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

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‎12-21-2021 09:38 AM

HP Recommended

The question was not answered. Maybe I expected too much

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‎12-22-2021 11:17 AM

HP Recommended

@bigjohnhenry53

Thank you for posting back.

 

To get the answer to this question, if it's a software related issue with audio driver, it can be fixed by performing troubleshooting steps. If it's a hardware related issue with the internal speaker then computer needs to be serviced in order to resolve the issue. 

 

Keep me posted!

ECHO_LAKE
I am an HP Employee

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