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HP Recommended

I have a HP ENVY 17-n000 running Windows 10 Pro.  My speakers make static most of the time.

 

1 REPLY 1
HP Recommended

Hello @bankaudretired 

Sorry to hear that you are having problems ... I would like to help you.

 

Let me check your current system configuration.

 

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/paste following key/value pairs:

 

OS Name

Version

System Model

System SKU ( equals HP product number (p/n) )

Processor

BIOS Version/Date

 

(2) Start Windows <device manager>

- Expand <Sound, video and game controllers>

--->>> Send screenshot

 

(3Please report your results

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