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09-28-2022 06:27 AM
Product: HP Pavilion Laptop PC 15-eh0050wm
Operating System: Microsoft Windows 11
This issue happened right after I got up this morning. the audio slider has no affect on the speakers and they only output at their loudest possible. it isn't any audio driver as headphones work normally and only the speakers don't work.
9 REPLIES 9
09-28-2022 01:01 PM
Sorry to hear that you are having problems ... I would like to help you.
Let me check your current system configuration.
(1) Run msinfo32
- Select <System Summary>:
--->>> Copy/paste following key/value pairs:
System SKU ( equals HP product number (p/n) )
(2) Start Windows <Device Manager>
- Expand <Sound, video and game controllers>
--->>> Send screenshot
(3) Please report your results
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