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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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06-17-2025 08:34 AM
@Nzungu, Welcome to the HP Support Community!
Thanks for reaching out about your query regarding Why your computer is not downloading and installing Conexant Media!
We're thrilled to have the opportunity to assist you and provide a solution.
If you are experiencing problems downloading and installing Conexant Media drivers on your computer, it might be due to compatibility issues or missing updates. Here are a few troubleshooting tips:
Check Compatibility:
- Ensure that the driver you are attempting to download and install is compatible with Windows 11. Some older drivers might not be supported on newer operating systems.
Windows Update:
- Ensure your Windows 11 operating system is up-to-date. Sometimes, updating the OS can resolve driver compatibility issues.
Manufacturer's Website:
- Go directly to Conexant’s website or your computer manufacturer's support site to find the latest driver updates.
Device Manager:
- In Windows, search for and open Device Manager.
- Locate the device you are trying to update, right-click it, and select “Update driver.”
- Choose to search automatically for updated driver software.
Hope this helps!
Take care, and have an amazing day!
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Regards,
ZOEY7886
I am an HP Employee