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Do you need help resolving ACPI Errors ACPI\VEN_BOOT&DEV_0000 and ACPI\VEN_PRP&DEV_0001 on HP Chromebook G2? Click here for the troubleshooting steps.

‎11-05-2025 11:47 AM

HP Recommended

The computer was off. when I turned it on I got a black screen with a small blue screen saying boot device not found. Below that it says Please install an operating system on your hard disk. Below thattricks it says Hard disk  (3f0). Next line it says f2 - system diagnostics. Did all of that. Tested all of the test for memory and all of the other stuff. All passed. Not computer savvy at all. Can't teach an old dog new tricks.  Any help would/will be appreciated.

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1 REPLY 1

‎11-09-2025 09:31 AM

HP Recommended

Hi @olebusman,

 

Welcome to the HP Support Community! We're stoked to have you on board! 

 

To help us get started on resolving your issue, could you please share the model name of your device?

 

We're looking forward to helping you get back up and running! 

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

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