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HP Recommended
HP Pavilion - 14-ce3504na
Microsoft Windows 11

I've recently got a 3F0 error on my computer and haven't been able to boot into Windows. After troubleshooting it and doing multiple things to fix it, I'm now concerned it's beyond repair.

 

The computer is an HP Pavilion 15-ce050sa and was running Windows 11.

 

The problem started when the computer suddenly hung while using it and I force shut it down. The 3F0 error showed up, but the computer eventually booted normally after removing and reinserting the M.2 SSD into the computer. Some time later the system became unresponsive again and I force shut it down again, and though the computer rebooted, it stalled on the booting screen and then threw a blue screen (either "KERNEL_STACK_INPAGE_ERROR" or "KERNEL_DATA_INPAGE_ERROR"). I've been constantly getting the error since.

 

Additional information:

  • When the SSD is connected to the computer, it stalls for about a minute before showing the error. It appears much faster when it's disconnected.
    No devices are listed when I enter the boot options menu in the BIOS, including the SSD and a USB stick with installations of Windows 10 and 11. I have done things like disable Secure Boot, enable Legacy Mode and resetting BIOS settings and I've rarely been able to boot into the USB stick.
    I have used the hardware diagnosis tool to test the SSD. In both tests I get "SMART check: PASSED" and "Short DST check: NOT AVAILABLE". I don't think the SSD is damaged or dead however.
    When I enter the BIOS recovery mode, it throws a "files cannot be found or are corrupted" error. I have used a USB stick to update it, and it still throws the error.

 

Any help will be greatly appreciated.

2 REPLIES 2
HP Recommended

@Bilet 

 

Please use the following Official Guide to fix


                        HP PCs - Hard disk 3F0 boot device not found error


Regards.

BH
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HP Recommended

Hello,

 

I have done the steps mentioned in the page you shared earlier, and this is what happened:

 

  1. I have updated the BIOS with a USB stick because of the system saying files were missing or corrupted, and I still get the same error.
  2. When I perform a hard drive test with hardware diagnostics, it completes immediately. The results are "SMART check: PASSED" and "Short DST check: NOT AVAILABLE", with no other results.
  3. I still get the 3F0 error after restoring BIOS defaults.
  4. I cannot access the Windows Recovery Environment or download the HP Cloud Recovery tool. When pressing F11 to restore the computer I'm redirected to the 3F0 error.
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