• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎09-04-2024 08:25 AM

HP Recommended
Product: HP ProBook 450 G5 Base Model Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

Hello, 

When I power on laptop the power led blinks 10 times in amber and restart. It keeps on restarting until it's power off. There is no display on the screen.

I removed and battery and checked it with adapter only but there was no change.

I tried bios recovery through win+b and other possible combinations I could find. But it doesn't go into bios recovery. I also created and tried the bios recovery usb but still nothing happens.

Is it a motherboard issue? Can I diagnose further? What does the blinking amber light indicates? 

Please help. 

 

1 person had the same question
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.