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‎09-12-2017 09:01 PM

HP Recommended
Product: ENVY x360 Convertible 15mbp0xx
Operating System: Microsoft Windows 10 (64-bit)

When I turn off my laptop and then want to turn it back on, it takes anywhere from 5 to 7 minutes after the login screen to actually load.  I only have about 2 weeks with my laptop and it is already giving me issue.

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-12-2017 10:24 PM

HP Recommended
Chatted with HP support about the same issue. Turned out to be a windows issue. Use search to open msconfig and go to the services tab and disable App Readiness.
I am a meat popsicle.

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3 REPLIES 3

‎09-12-2017 10:24 PM

HP Recommended
Chatted with HP support about the same issue. Turned out to be a windows issue. Use search to open msconfig and go to the services tab and disable App Readiness.
I am a meat popsicle.
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‎09-13-2017 06:18 PM

HP Recommended

What is app  rediness and is it a NECESSARY service? I have also disabled.

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‎09-13-2017 06:26 PM

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https://answers.microsoft.com/en-us/windows/forum/windows_10-hello/slow-log-on-black-screen-windows-...

From what I have read it is not important. It seems to be there to help you but faster...
I am a meat popsicle.
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