5 long 3 short caps lock

[w1lson]

my pavilion is blinking 5 long and 3 short, i have tried reseating the ram trying the stick one at a time in different slots and the code persists, the laptops screen is remaining black i have tried plugging in a external display and notjimg displayed, the monitor didnt even get a signal if possible i would like to know why this is happpening and how to fix it

[BeemerBiker]

How did this happen?

• Power surge?
• Add memory or install new device?
• BIOS update that went wrong?
• Windows update that failed?

Try a hard reset (click url below for how to do a reset)

Any blinking lights or beeps?
Click here for Laptop codes
The 5 + 3 is not a memory problem unfortunately.

Click here to check warranty
You can also contact the closest authorized service center

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Sign in to your support page
Select the product you need help with and scroll down to support options.
Select "Contact us". You can change country and language if necessary.
If your HP product is out of warranty you can extend your PC coverage with HP Care Packs as described here.