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‎02-10-2019 08:03 PM

HP Recommended
Product: Hp stream 14-ax020wm
Operating System: Microsoft Windows Server 2016

I have an hp stream Windows 10  it's the purple laptop I can get in to do a restore on my hp because of the lock when I power on my hp i see a black screen that says boot device not found hard disk 3f0 can u help me please

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-13-2019 05:11 PM

HP Recommended

@Dee241 

 

Reboot and enter   03609427

 

REO

View solution in original post

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6 REPLIES 6

‎02-10-2019 10:40 PM

HP Recommended

Welcome to the HP Support Community @Dee241 

 

When asked for the password just hit enter 3 times.

 

Post any code if you receive one???

 

REO

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‎02-13-2019 04:38 PM

HP Recommended

I received a system disabled message and a code [i 94094068]

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‎02-13-2019 05:11 PM

HP Recommended

@Dee241 

 

Reboot and enter   03609427

 

REO

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‎02-13-2019 06:02 PM

HP Recommended

Okay so what should I do now about the error message im getting saying boot device not found please install an operating system on your hard disk hard disk 3f0

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‎02-13-2019 10:36 PM

HP Recommended

@Dee241 

 

Power-on and start tapping the ( esc ) key   or   the ( f10 ) key.

 

Run the HDD Diags/Tests.

 

Start a new post with the test results.

 

REO

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‎02-26-2019 05:51 PM

HP Recommended

All the diagnostics oass

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