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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Re: Administrator Password or Power on Password

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08-29-2019 08:38 PM
Enter Administrator Password or Power on Password on boot. I'm attempting to fix this issue for a customer who brought their laptop to me. Laptop model: 15-db0011dx Halt code is: i 52898007
08-30-2019 07:38 AM
Thank you for visiting the HP Support Community.
According to the Community's Rules of Participation:
4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.
Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.
I work on behalf of HP