Guidelines
Do you need help resolving ACPI Errors ACPI\VEN_BOOT&DEV_0000 and ACPI\VEN_PRP&DEV_0001 on HP Chromebook G2? Click here for the troubleshooting steps.
Locked

‎08-27-2016 10:09 AM

HP Recommended
Product: HP Stream 11
Operating System: Microsoft Windows 8 (64-bit)

Trying to help my girlfriend recover her computer. She must have accidentally set the Admin/Power on password and doesn't remember it. I've tried a few recovery entries that I've found from other posts by searching the web, but none of them have worked.

 

If the password entry fails three times I get a "System Disabled/82148628" message.

 

Any help would be wonderful.

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-27-2016 10:31 AM

HP Recommended

 

Hi,

 

Enter:

 

33820208

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎08-27-2016 10:31 AM

HP Recommended

 

Hi,

 

Enter:

 

33820208

Was this reply helpful? Yes No

‎08-27-2016 12:50 PM

HP Recommended

Thank you! That worked.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.