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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Administrator password for Compaq Presario cq-62
Create an account on the HP Community to personalize your profile and ask a question
04-04-2017 04:53 AM
Accepted Solutions
04-05-2017 02:04 AM
Hi,
You've listed a slightly different halt code from your first post.
If that's correct then try entering: 27628808
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
04-04-2017 04:56 AM
Hi,
Enter 27728808
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
04-04-2017 05:59 AM
Hi,
In that case, check the following.
1. The halt code ( generated after 3 incorrect entries ) that you've posted is definetely correct.
2. Shut down the notebook, unplug the AC Adapter and then remove the battery. Hold down the Power button for 30 seconds. Plug in the AC Adapter ( leave the battery out for the moment ), start the notebook and try entering the code again.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
04-05-2017 02:04 AM
Hi,
You've listed a slightly different halt code from your first post.
If that's correct then try entering: 27628808
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
04-05-2017 05:13 AM
You're welcome and good to hear it's Ok
All the best,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
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