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- Notebook Boot and Lockup
- Administrator password on start up - getting error! Does any...

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08-08-2019 09:49 AM
For some reason I am not able to login. At start up u am getting a black screen with a blue error box asking for the Administrator password...it will not take anything then disables. I have tried alot of the codes here on the community but there are not working. Can anyone help me get this unlocked please?
Thank you!
08-08-2019 09:56 AM
Thank you for visiting the HP Support Community.
According to the Community's Rules of Participation:
4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.
Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.
I work on behalf of HP