• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
HP Recommended
HP 15-AY009TX
Microsoft Windows 10 (64-bit)

Hi,

  I have a issue of administrator password or power on password after switching on the laptop.

 After entering 3 random passwords I'm getting a code " i 76008768" with system disabled message.

Kindly resolve the issue at earliest

Thank you

3 REPLIES 3
HP Recommended

Hi @Sangamesh1997 

 

Did you put a BIOS/Administrator Password on computer? regularly this kind issue is because something or someone else put a BIOS password and if you don't know about this password, you need contact technical support team to provide a solution.

 

Hope solve your doubts, if yes let me know it

 

Regards!

I work on behalf of HP, regards.
Click the KUDOS thumb; up on the left to say 'Thanks' Make it easier for other people to find solutions

HP Recommended

Thank you @Alex921.

I didn't set the password or someone else didn't set it.

I tried to connect with technical support team India but didn't got the correct or actual contacts to call them.

 

HP Recommended

@Sangamesh1997

 

Thank you for using HP Support Community.

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

I work on behalf of HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.