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Locked

‎03-10-2021 03:43 AM

HP Recommended
Product: Pavilion 15 cc707tx
Operating System: Microsoft Windows 10 (64-bit)

I did put an administrator password then after sometime i wanted it off...so i went to f10 then it told me to leave the place of new password blank if i want to delete the password so i did.... But after restarting it is telling me to still enter the password and this time if i eneter the last password or if i i lea it blank it still says wrong password... Plz help me.... I know my windows and Microsoft account password

1 REPLY 1

‎03-10-2021 06:23 AM

HP Recommended

Hi there! Thank you for visiting the HP Support Community! 🙂  

 

According to the Community's Rules of Participation:  

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.  

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.  

 

Kind regards,  

 

BiancaS.

 

 

I work on behalf of HP.
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