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‎07-29-2019 06:32 AM

HP Recommended
Product: HP ProBook 650 G2 Base Model Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

After I replaced the Mother Board, Screen shows "machine is not in committed state".

I have entered the details in the BIOS

1. Feature Byte

2. Build ID

3.Serial Number

4. Product Family

5. System Board CT Number

6.Product Name,

After I entered these details also, I am getting this error message in my laptop. Anyone can help me?

Advance thanks

2 REPLIES 2

‎07-29-2019 11:11 AM

HP Recommended

Hi,

You are going to need special software to insert the info. You could try your nearest HP servic e center.

 

Regards,

David

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‎11-27-2019 12:28 AM

HP Recommended

Could you please let me know what did you enter against Feature Byte. I tried PartSurfer but could not find the information, there was just IMG_FeatureByte written there.

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