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‎10-31-2019 04:49 AM

HP Recommended
Product: NB PC HP15-AY020TU
Operating System: Microsoft Windows 10 (64-bit)

Dear All

When I starts my laptop it gives continuous  beep sound and some of the keys are working properly. It is very difficult to type on it.

1 REPLY 1

‎11-02-2019 03:47 PM

HP Recommended

@Mailsharwan

 

I'll be glad to assist you!

 

Run a system test from the UEFI menu.

 

1. Turn on the computer.

2. Immediately press the f2 key repeatedly, about once every second, until the UEFI menu opens.

 

When the UEFI menu opens, select the diagnostic test you want to run, and then follow the on-screen instructions.

 

Refer to this document: https://support.hp.com/us-en/document/c01732674#AbT2Computer Does Not Start and Emits an LED or Beep Code

 

Keep me posted with the test result

 

Thank you for joining the HP Community.

Have a great day!

Cheers 🙂

Raj1788
I am an HP Employee 

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