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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Re: Automatic Repair

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10-01-2022 03:11 PM - edited 10-01-2022 03:11 PM
Went to start up my Computer after about 2 weeks of not using it. Said it needed to restart. I clicked ok, then said it was Preparing Automatic Repair. Said it couldn't fix the problem. I've tried almost every option to fix it nothing is working. Only thing I haven't tried was factory reset.
10-02-2022 03:36 AM
Hello @Motley81
Sorry to hear that you are having problems ... I would like to help you.
The Windows file system could be corrupt or there is a hard disk error. |
(1) Test your hardware Using the HP PC Hardware Diagnostics (UEFI)
--->>> Perform <all> tests
https://support.hp.com/us-en/document/ish_2854458-2733239-16
See section <Running HP PC Hardware Diagnostics UEFI tests when Windows doesn't start>
See how it works:
https://www.youtube.com/watch?v=14GKIpGPNRM
(2) Please report your results ( error messages, take pictures )
( if serial number, device id, UUID, System Board CT Number is displayed, please blur )