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HP Recommended
HP Pavilion Desktop - 570-p013wb
Microsoft Windows 10 (32-bit)

Went to start up my Computer after about 2 weeks of not using it. Said it needed to restart. I clicked ok, then said it was Preparing Automatic Repair. Said it couldn't fix the problem. I've tried almost every option to fix it nothing is working. Only thing I haven't tried was factory reset.

 
 
1 REPLY 1
HP Recommended

Hello @Motley81 

Sorry to hear that you are having problems ... I would like to help you.

The Windows file system could be corrupt or there is a hard disk error.

 

(1) Test your hardware Using the HP PC Hardware Diagnostics (UEFI)

--->>> Perform <all> tests

https://support.hp.com/us-en/document/ish_2854458-2733239-16

See section <Running HP PC Hardware Diagnostics UEFI tests when Windows doesn't start>

 

See how it works:

https://www.youtube.com/watch?v=14GKIpGPNRM

 

(2) Please report your results ( error messages, take pictures )

( if serial number, device id, UUID, System Board CT Number is displayed, please blur )

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