Automatic repair loop and not showing advanced repair option

[Ushaaa]

Hello all, PLEASE HELP 🙏,  my Hp laptop 15-bs0xx hp notebook windows 10 is showing automatic repair loop I have tried following method.

1. F2 system diagnostics it passed the memory test, it also passed hard drive check but showed short dst not available in qucik check and long dst

not available in extensive check.

2. I tried F11 system recovery but it isn't showing advanced option it's only showing please wait for too long I tried for 20 minutes but it only showed please wait

3. I tried F9 boot  device options and selected  os boot manager (uefi)- windows boot manager(ssd128gb) I entered and clicked but it's again showing preparing automatic repair.

Am I missing something can anyone help please 

[sandytechy20]

@Ushaaa 

Welcome to the HP support community.

I understand that your notebook is in a repair loop, I am glad to assist you.

As you have tried all possible steps to fix the issue and the issue still persists.

This might require one on one interaction to fix the issue, I am sending you a private message with the steps to talk to HP support.

Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers