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mart13
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BIOS 501 error

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Microsoft Windows 10 (64-bit)

Hello,

Trying to keep an old laptop alive for my father.... Older Compaq CQ-57-319wm laptop, I installed a SSD and did a clean windows install from windows media creation tool.  Laptops works but since the HP tools and recovery partitions are now gone I get a BIOS 501 error every now and then. I looked for a way to disable "quickweb" in the bios but the BIOS evidently does not support this feature.  Is there a way to correct the 501 error? Do i need to add partitions and reinstall HP tools etc? Where would I find the tools / files to do this.

Thanks

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The_Fossette
HP Support Agent
HP Support Agent
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Message 2 of 2
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@mart13

 

I reviewed your post and I understand that you are getting BIOS 501 error on the computer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you update the BIOS from the below link and check if it helps.

 

https://ftp.hp.com/pub/softpaq/sp64501-65000/sp64611.exe

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

View solution in original post

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1 REPLY 1
The_Fossette
HP Support Agent
HP Support Agent
29,155 21,886 1,961 2,160
Message 2 of 2
Flag Post
HP Recommended

@mart13

 

I reviewed your post and I understand that you are getting BIOS 501 error on the computer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you update the BIOS from the below link and check if it helps.

 

https://ftp.hp.com/pub/softpaq/sp64501-65000/sp64611.exe

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
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