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‎01-04-2018 09:47 AM

HP Recommended
Product: 17-g121wm
Operating System: Microsoft Windows 10 (64-bit)

Hey guys,

I was hoping one of y'all could help me figure out my BIOS password since dogbert hasn't really helped. The system code looks like

"A [D3C4227B]"

and keeps changing after rebooting. Thanks in advance!

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-04-2018 09:51 AM

HP Recommended

@Shanisten

 

Sorry but we do not have a pass code generator for HEX codes yet.

 

You will need to contact HP and they should be able to generate your Master Pass Code from your halt code.

 

Phone >> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

 

Chat >> https://support.hp.com/us-en/contact-hp

 

 

When talking to the HP rep ask them to escalate your service request.

 

REO

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2 REPLIES 2

‎01-04-2018 09:51 AM

HP Recommended

@Shanisten

 

Sorry but we do not have a pass code generator for HEX codes yet.

 

You will need to contact HP and they should be able to generate your Master Pass Code from your halt code.

 

Phone >> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

 

Chat >> https://support.hp.com/us-en/contact-hp

 

 

When talking to the HP rep ask them to escalate your service request.

 

REO

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‎01-04-2018 09:58 AM

HP Recommended

Thanks for the speedy reply.  I'll look into it some more then

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