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Locked

‎07-11-2024 02:36 PM

HP Recommended
Product: HP Notebook 15s-fq1510na
Operating System: Microsoft Windows 11

Hello, I have a HP Notebook 15s-fq1510na and I want to install a new operating system however I can't access the BIOS as their is a Administrator Password on the Laptop, I have tried entering the password incorrect 3 times to try get a code to take to bios-pw and get a unlock code but after the 3 failed attempts I'm met with "System Locked, Press the power button to shutdown the system"

 

Any help & advice would be much appreciated.

Category:
1 person had the same question
1 REPLY 1

‎07-11-2024 04:30 PM

HP Recommended

Hey

 

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs nor any other safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 


For cases related to BitLocker issues, please contact Microsoft Support.


Regards,

Stay safe.

I work on behalf of HP.
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