• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
HP Recommended
HP Pavilion dv6
Microsoft Windows 7 (64-bit)

Hello,

 

I'm a technician, a client has dropped in their laptop needing password removal from a Windows 7 laptop, I thought this would be easy, removing a local password.

 

But when I turned on the laptop I saw "Enter Administrator Password or Power On Password" in a blue box.

Anyway to bypass or remove it?

After entering the incorrect password multiple times you get a "System Disable" message in a blue box, "84836617" below it.

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@CTTW

 

Please reboot and enter

 

    31794239

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

1 REPLY 1
HP Recommended

@CTTW

 

Please reboot and enter

 

    31794239

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.