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‎04-05-2020 11:35 AM

HP Recommended
Product: HP ENVY X360 15-AR052SA
Operating System: Microsoft Windows 10 (64-bit)

I have a problem with my bios password because I changed my boot to legacy mode and also turned off Virtulization and now I need to change it back and now I forgot the bios password and please no CMOS battery removal tips

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-06-2020 02:16 AM

HP Recommended

@Maruf123 

Removing the DMOS battery on a laptop does nothing to the password.

 

Sorry, but by Community policy, we are no longer allowed to provide any assistance with password reset or recovery.

Here is the HP Policy: Participation:
4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

For BIOS password resets, read this HP thread: https://support.hp.com/us-en/document/c06368824.

For Admin password resets, you have to contact your regional HP Customer Support location directly for assistance.
Goto this page https://support.hp.com/us-en/contact-hp



I am a volunteer and I do not work for, nor represent, HP

View solution in original post

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1 REPLY 1

‎04-06-2020 02:16 AM

HP Recommended

@Maruf123 

Removing the DMOS battery on a laptop does nothing to the password.

 

Sorry, but by Community policy, we are no longer allowed to provide any assistance with password reset or recovery.

Here is the HP Policy: Participation:
4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

For BIOS password resets, read this HP thread: https://support.hp.com/us-en/document/c06368824.

For Admin password resets, you have to contact your regional HP Customer Support location directly for assistance.
Goto this page https://support.hp.com/us-en/contact-hp



I am a volunteer and I do not work for, nor represent, HP
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