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- HP Community
- Notebooks
- Notebook Boot and Lockup
- BIOS RESET

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09-15-2020 07:59 AM
HP Pavilion - 14-ce0595na Tried to reset bios as described on HP site with USB get error that checksum is wrong press enter to reboot and nothing. I think the bios file I downloaded is not creating the USB drive correctly also tried to copy the files to folder within the bios program and says unpacked success however go to where it was meant to unpack and no files there. Could someone check the bios file on this models download page to see if file is OK. The bios file is SP105832
09-17-2020 11:19 AM
@Martco If you've gone through all the steps suggested in this article: click here to verify,
And yet the issue persists, this is a hardware malfunction within the device and I suggest you talk to HP support and discuss your options, follow the below steps to get started:
1) Click on this link - http://www.hp.com/contacthp/
2) Click on Sign-in or select the product using the below step:
3) Enter the serial of your device.
4) Select the country from the drop-down.
5) Click on "Show Options".
Fill the web-form, to populate a case number and phone number for yourself!
Also, if you are having trouble navigating through the above options, it's most likely because the device is out of warranty, if yes? please send me a private message with the region you are contacting us from,
here's how private messages work: Click here for details.
P.S: Welcome to HP Community 😉
If you wish to thank me for my efforts, you could click on "Accept as solution" on my post as the solution should help others too.
Riddle_Decipher
I am an HP Employee
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