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diefncy
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Message 1 of 2
99
Flag Post

BIOS Settings not Holding

HP Recommended
15-BA113CL
Microsoft Windows 10 (64-bit)

Hi All,

 

Currently am running into an issue on a buddy's laptop.

 

We are attempting to install a SSD into the computer and do a fresh install of Windows 10. However, while attempting to boot from the USB, I changed the BIOS into Legacy Mode with Secure Boot turned off. When I press F10 to save and exit, I know that normally after exiting the BIOS with saving changes HP laptops pop up with a save changes code, which is something that I have not seen on this computer.

 

I have already swapped the RAM, CMOS Battery, Unplugged the Battery and tried a new SSD.

 

Any help would be appreciated!

1 REPLY 1
Echo_Lake
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post
HP Recommended

@diefncy

Thank you for posting on HP Support Community.
 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue.
I appreciate your efforts to try and resolve the issue, the HP Cloud Recovery Tool allows you to download recovery software to a USB drive. You can use the downloaded recovery image file in order to install the Windows operating system. 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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