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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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- HP Community
- Notebooks
- Notebook Boot and Lockup
- BIOS Update is Frozen
Create an account on the HP Community to personalize your profile and ask a question
07-21-2021 08:07 PM
Hello, After having black screen troubles and many reboots to the black screen, a BIOS update began and froze at 77%, for 2 days now. I read the forums tried the "Press and Pray" solution (40 second Power push), but it will not proceed or turn it off.
Is there anything recommended other than letting the battery run out? It is on A/C for now.
[I suppose a recovery flash drive will be my next step, but I will try "Win+B+Power" first.]
Thanks in advance.
Solved! Go to Solution.
Accepted Solutions
07-25-2021 08:11 PM
Problem solved. I accidentally left the power cord out, so it eventually ran out of battery, but all is well, because it booted fine from the recovery BIOS flash drive that I created on a working HP laptop computer. There were drivers and videos for how to do this on HP support.
07-25-2021 07:53 AM - edited 07-25-2021 07:54 AM
Welcome to HP Support Community
I would like to help
It is recommended to try the BIOS recovery Win + B first and if needed create a BIOS Recovery Drive
Link: https://support.hp.com/us-en/product/hp-stream-11-d000-notebook-pc/7372144/document/c02693833
Thank you
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee
07-25-2021 08:11 PM
Problem solved. I accidentally left the power cord out, so it eventually ran out of battery, but all is well, because it booted fine from the recovery BIOS flash drive that I created on a working HP laptop computer. There were drivers and videos for how to do this on HP support.
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