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‎03-03-2019 09:20 AM

HP Recommended
Product: Probook 4330s
Operating System: Microsoft Windows 10 (64-bit)

Hi, I recently did a clean install of Windows 10 on a new SSD drive on my laptop HP Probook 4330s (which had Windows 7 on an old HDD before) and when I tried to enter the BIOS setup my password was refused 3 times. HP Spare Key Recovery also failed even though I answered my security questions correctly. I didn't get an error code and can still log in as Guest but I want to regain access to the administrator account in BIOS. Can you help me?

1 person had the same question
3 REPLIES 3

‎03-03-2019 09:43 AM - edited ‎03-27-2019 02:00 PM

HP Recommended

EDITED

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‎03-03-2019 10:38 AM

HP Recommended

I read that many others get a System disabled error code and received boot codes by  @DavidPK. Should I also hit enter 3 times so I get halt code so I can receive a matching code to unlock the BIOS? 
Can I update the BIOS without administrative BIOS rights?

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‎03-03-2019 01:04 PM

HP Recommended

I have found a solution elsewhere on the internet.

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