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‎03-09-2025 09:28 PM

HP Recommended
Product: HP Laptop PC 14-dq2000 IDS Base Model

I can't find compatible bios, the last time I access my BIOS version is at F.38, the download page for drivers at HP only at F.33. I ran into a problem where when I boot up, caps lock light blink 3 times which upon reading here it has BIOS problem. I needed compatible bios driver/update F.38 AMI for this. Thank you for your help.

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2 REPLIES 2

‎03-09-2025 10:00 PM

HP Recommended

The only suggestion I can offer would be to try recovering the BIOS with the F.33 file.

 

Watch these two videos for how to make and use the BIOS recovery flash drive:

 

You will need to run the BIOS file on another Windows PC.

 

How to create a BIOS recovery drive with the above BIOS file.

 

Creating a BIOS Recovery Flash Drive for HP Notebooks | HP Notebooks | HP Support

 

How to recover your notebook's BIOS with the recovery drive:

 

Restore the BIOS with a Recovery Flash Drive on HP Notebooks | HP Notebooks | HP Support

 

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‎03-09-2025 11:43 PM

HP Recommended

It can't and cannot downgrade bios, bios update won't allow it.

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