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Locked

‎11-15-2020 11:29 AM

HP Recommended
Product: 17-F145nl
Operating System: Ubuntu LTS

Hi,

 

I need help...

I bought a 17-F145nl in 2016 and I would like to change the boot device order.

I lost the BIOS password and I cannot get into the BIOS to reset it.

 

After 3 tries the laptop show this message :

 

system disabled

[i 84344832 ]

 

I've upgraded it with the latest version : F.57 Rev.A

I tried again and got this message (the code changed) :

 

system disabled 

[i 50593792]

 

I've found a user that had the same problem in this post and a tehnician gave him a code to unlock the BIOS.

I tried this code the second time but it didn't work.

Do I need to flash the BIOS again before typing the code ? 

 

Thanks,

 

Manu

1 REPLY 1

‎11-15-2020 02:21 PM

HP Recommended

Hi manua

 

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

Regards. 

I work on behalf of HP.
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