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Locked

‎08-19-2019 08:31 AM

HP Recommended
Product: EliteBook 820
Operating System: Microsoft Windows 10 (64-bit)

Recently i bought a new SSD to upgrade my laptop. After cloning the new SSD, i replaced the old SSD for the new one.

 

Now my laptop won't boot up after inserting the new disk

 

I wanted to check the boot order in the BIOS but it says i have to fill in a password, which i never got because this is a refurbished model. 

 

Can someone provide me with a BIOS password or instructions on how to reset it? 

 

Thanks in advance, 

Nemkai

1 REPLY 1

‎08-19-2019 08:34 AM

HP Recommended

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

 

I work on behalf of HP
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