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Do you need help resolving ACPI Errors ACPI\VEN_BOOT&DEV_0000 and ACPI\VEN_PRP&DEV_0001 on HP Chromebook G2? Click here for the troubleshooting steps.
Locked

‎03-17-2023 03:33 AM

HP Recommended
Product: HP EliteBook 840 G1 Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

I have a HP840 G1 which was sold to me without BIOS Password (confirmed by seller technician).

I used to enter BIOS with no psw, so that was the "original situation".

I ran some of the HP software to keep my laptop updated (eg TPM).

For some reason to me unknown, now BIOS has an Administrator Password set.

I do swear I never entered a Bios Psw from Bios interface.

So I am now wondering what **bleep** is the cause of psw being set.

I do suppose a Macrium Restore will not resolve, as Bios Psw should be coded elsewere.

Can anyone help in understanding which HP processes may have set such BIOS password?

Any help or suggestion would be truly appreciated.

(btw: already contacted HP Support both Italy and UK and they confirm that for Policy Change they will no longer provide SCM.BIN file to reset Bios Psw - I also discovered this Policy Change entered in force on 01.Jan.2022)

 

Category:
1 REPLY 1

‎03-17-2023 11:47 AM

HP Recommended

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 


Regards,
MayS.

I work on behalf of HP
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