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- HP Community
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- Notebook Boot and Lockup
- BIOS update from USB problem

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07-06-2020 09:53 AM
Hi! I'm trying to update the BIOS for my HP 15-DA0032WM. Unfortunately, the OS is gone, so I can't do the normal BIOS update through Windows approach.
I downloaded the BIOS on another computer and created the recovery USB drive. But when I try to use the bootable flash drive that was created through that process, it isn't bootable. I have the option to boot from an EFI file, but when I select any of the EFI files on the USB, I get the message: "The selected boot device failed. Press <Enter> to continue."
Any guidance on how to get the BIOS to update successfully?
07-09-2020 07:24 AM
Welcome to HP Community
I have gone through your Post and would like to help
May I know why are you trying to update the BIOS?
You can follow the instructions in step 2 from this Link: https://support.hp.com/in-en/document/c02693833 and try to create the bootable drive again
If the issue persists I suggest you get the OS reloaded using the HP Recovery Media and then try updating the BIOS again
The HP Cloud Recovery Tool allows you to download recovery software to a USB drive. You can use the downloaded recovery image file inorder to install Windows operating system. Click here: https://support.hp.com/in-en/document/c06162205 to Use the HP Cloud Recovery Tool (Windows 10, 7)
Click here: https://support.hp.com/in-en/document/c04758961#AbT3 to perform a System Recovery (Windows 10)
Thank you
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee