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jarkky
Level 3
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Solved!

BIOS upgrade removed the ubuntu bootloader operating

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HP ENVY - 17t-ce000 CTO
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HPSUPPORTASSISTANT1.png20200907_103258.jpg20200906_202131.jpg

After running the HP Support Assistant and BIOS F.10 update, the dual boot of the Ubuntu/Zorin OS was not available anymore.

Even the OS Boot Manager shows ubuntu in the selection box, that can not be selected there.

So the system can boot now only the Windows10 and it is hard to find how to make it boot the ubuntu as well.

 

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jarkky
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Level 3
38 19 5 0
Message 3 of 3
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It looks like I got it finally working..

Problem is just to select the Windows/Ubuntu by using F5/F6 and then finish the selection by F10 (instead of enter)

The enter key didn't work here in this context and F10 is needed to be used for succesfully using the selection box.

The information displayed by the BIOS help dind't show this requirement for using F10.

 

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WAWood
Level 16
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Message 2 of 3
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@jarkky 

I'm sorry, but HP only warranties their PCs for usage with the OS that comes preinstalled.

IF you replace that with a Linux distro, or add a Linux distro, then you assume full responsibility for maintaining that -- including solving any problems with booting the other OS and/or installing the other OS.

Your best bet for support with issues with Linux is to contact the support forum of the distro you are using.

Since you are using Ubuntu, go here: https://ubuntuforums.org/

Good Luck

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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jarkky
Author
Level 3
38 19 5 0
Message 3 of 3
Flag Post
HP Recommended

It looks like I got it finally working..

Problem is just to select the Windows/Ubuntu by using F5/F6 and then finish the selection by F10 (instead of enter)

The enter key didn't work here in this context and F10 is needed to be used for succesfully using the selection box.

The information displayed by the BIOS help dind't show this requirement for using F10.

 

View solution in original post

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