BLACKSCREEN AND BLINKING CURSOR ON THE UPPER LEFT CORNER

[didints]

its okay while im using my notebook at work, but when I got home and try to turn on my laptop, HP logo came out as usual and then it got blackscreen with the blinking cursor on the upper left corner, it still goes like that even after I reboot it.

HELP ME TO FIX IT!

[A4Apollo]

Hi! @didints, Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community!

I understand you have issues booting into your PC.

Don't worry I'll try to help you out.

Did you make any software or hardware changes on your PC?

Are you able to boot into BIOS or F2 from your PC?

Do you see any blinking lights on the caps or num lock key on your PC?

Have you tried checking with an external monitor?

Was there any recent windows update on your PC?

Have you tried checking with a different adapter or battery?

Excellent description and a great diagnosis done. It is greatly appreciated.

Please share the product number of your PC to assist you better.

Try the steps recommended below.

To perform a power reset on a laptop with a removable battery:

1. Turn off the computer.

2. Remove the computer from any port replicator or docking station.

3. Disconnect all external connected peripheral devices such as USB storage devices, external displays, and printers.

4. Unplug the AC adapter from the computer.

5. Remove the battery from the battery compartment.

6. With the battery and power cord unplugged, press and hold the Power button for about 15 seconds to drain any residual electrical charge from the capacitors.

7. Insert the battery and plug the AC adapter back into the laptop, but do not connect any of the peripheral devices.

8. Press the Power button to turn on the computer.

   The computer starts normally or a startup menu opens.

      NOTE:

   If your computer does not start after pressing the Power button, then a power reset did not resolve the startup issue. See Additional resources for further troubleshooting steps.

9. If a startup menu opens, use the arrow keys to select Start Windows Normally, and then press the Enter key.

10. After Windows opens, reconnect each peripheral device that was disconnected, one device at a time, until all devices are reconnected.

    Your laptop has been reset. After a power reset, it is a good idea to run Windows Update and HP Support Assistant to update all device drivers. See Updating Drivers and Software with Windows Update (Windows 10, 😎 and Using HP Support Assistant (Windows 10, 8, 7) for more information.

If you are able to boot into BIOS. Try restoring the BIOS to default and check if it helps.

1.    Turn off the computer and wait five seconds.
2.    Press the Power button to start the computer and repeatedly press the F10 key to enter the BIOS setup menu.
3.    On the BIOS Setup screen, press F9 to select and load the BIOS Setup Default settings.
4.    Press F10 to Save and Exit.
5.    Use the arrow keys to select Yes, then press Enter when asked Exit Saving Changes?
6.    Follow the prompts to restart your computer.
 

If the issue still persists try performing a system recovery on your PC from the partition and check if it helps.

Refer this article to know more information about performing a system recovery. Click Here

Refer this article to further troubleshoot no boot issues with your PC. Link: Click Here

Also, try running a system diagnostics test on your PC and check if the hardware components on your PC are functioning correctly.

Refer this article to know more information about running system diagnostics on your PC. Click Here

Hope to hear from you soon!

Have a great day! 🙂

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