Battery icon with red X

[Guelandy10]

Does the Red X on Battery Icon on Dashboard means that I have to replace it?

[Jeet_singh · Accepted solution]

Hi @Guelandy10,

Thanks for engaging in HP support Forums! This is a wonderful location to converse with the community, get assistance and find tips!

As I understand battery icon seems to have a red X.

No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution: 

did you reinstall the battery drivers to refresh the LED settings?

Have you updated the BIOS and chipset drivers?

(Click here to find and install it, if you haven't done it yet)

I have a few steps listed below that should help you resolve this concern: 

• Unplug the charge and use the laptop until the battery drains to 15%. 
• Turn off the laptop and turn it back on after 30mins. 
• Reinstalled Microsoft ACPI-Compliant Control Method Battery under device manager, 
• Restart the computer and the issue should be fixed.

As long as your battery lasts according to your preferences, you wouldn't have to worry about replacing the battery,

However, if the battery doesn't last long or have any other issues, reinstalling the drivers and updating BIOS and Chipset drivers from our HP support website, using this link should resolve the issue.

Let me know if those steps worked for you,

If they did, that's awesome!

Give us some reinforcement by clicking the solution and kudos buttons,

That'll help us and others see that we've got the answers!

Good Luck

[Guelandy10]

Thank you so much Jeet, the x on the icon is gone and it is charging again ( to its capacity )

[A4Apollo]

Hi! @Guelandy10, I am the Mr.Robot. It looks like you were interacting with @Jeet_singh, but he is out of the office today, so I'll take over from here.

I am happy to hear that your issue got resolved.

If you have any queries in future related to any HP products, you can always reach out to us.

We will try our best to help you out.

Take care,

Have a great day! 🙂